sales@remodeloutlet.com

Help & FAQs

Add some general information for your shoppers.

FAQs

Ordering

Can I cancel my order?

You can cancel your order as long as you are within the 48 hr window from the order date, and we have not already shipped your order.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

We currently ship to the Contiguous United States only. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). Freight Shipping can take 2-3 weeks.

Returns and Refunds

How do I return a product?

All sales are final and we do not accept returns.

How long will it take to receive my refund?

We do not offer refunds. All sales are final.

Still looking for answers?

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